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Article
Publication date: 14 January 2021

Ahmad Salman, Urwashi Kamerkar, Mastura Jaafar and Diana Mohamad

Pandemic like coronavirus (COVID-19) poses a major challenge to countries like Malaysia where tourism is one of the major contributors to the national gross domestic product…

1883

Abstract

Purpose

Pandemic like coronavirus (COVID-19) poses a major challenge to countries like Malaysia where tourism is one of the major contributors to the national gross domestic product. Pandemics observed through the years have not only presented a medical challenge but also had a large impact on the psychological well-being of society. Overcoming these challenges required a strategically structured response on the medical and social front. To achieve the said goal on the social front, it is necessary to understand the cognitive appraisal and response of the public during this stressful environment. The restricted movement control used to curb the further spread of the disease drastically hampered tourism in Malaysia. This study aims to follow a statistical analysis based on the cognitive appraisal theory to understand the impact of COVID-19 on the public residing in Penang Island which is one of the most famous tourist destinations in the world.

Design/methodology/approach

A cross-sectional, observational study design was carried out for this research. Snowball sampling technique was used and the data was collected via a semi-structured online questionnaire measuring the psychological health of people present in Penang Island.

Findings

The study reports a positive response in terms of disease awareness and proper observation of preventive measures, yet a high level of pandemic induced anxiety was statistically estimated. The study proposes mental health care initiative to help those affected by the COVID-19 pandemic.

Originality/value

This study reports a possible link between the mental wellness of the residents and domestic tourism in Penang Island during the COVID-19 pandemic.

Details

International Journal of Tourism Cities, vol. 8 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 12 July 2021

Mastura Jaafar, Andrew Ebekozien and Diana Mohamad

Globally, several studies have shown that biosphere reserves faced severe threats related to climate and human changes. Community participation in environmental sustainability may…

Abstract

Purpose

Globally, several studies have shown that biosphere reserves faced severe threats related to climate and human changes. Community participation in environmental sustainability may mitigate these threats in biosphere reserve destinations. Therefore, this paper aims to examine the community perceptions regarding the proposed Penang Hill Biosphere Reserve with the support of Community Readiness Theory to the framework via qualitative research.

Design/methodology/approach

To achieve this, 13 face-to-face interviews were conducted that covered major communities within the hill and validated via secondary sources. Phenomenological type of qualitative research and a combination of purposeful and snowball type of non-probability sampling techniques were used.

Findings

This paper found that Penang Hill Corporation does collaborate with communities around the hill in matters connected with hill conservation.

Research limitations/implications

This paper is limited to investigating community perceptions regarding the proposed Penang Hill Biosphere Reserve. Future research is needed to further investigate the framework and the supporting theory (Community Readiness Theory).

Practical implications

This paper recommended that Penang Hill Corporation should build more effective communication capacity for the communities around the hill via coordinated synergy within the various agencies and communities. Also, the act that established the corporation should be reviewed to capture the provision of liaison offices for agencies controlling various sections of the hill.

Originality/value

This paper demonstrates that positive community engagement will enhance environmental sustainability and possibly facilitate recognition by UNESCO’s Man and Biosphere Reserve Programme.

Details

Journal of Facilities Management , vol. 19 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 10 October 2016

Diana Mohamad, Azizi Bahauddin and Badaruddin Mohamed

The purpose of this paper is to look at the physical tourism impacts experienced by the communities of Redang Island and Perhentian Island – two tourist islands located close to…

1231

Abstract

Purpose

The purpose of this paper is to look at the physical tourism impacts experienced by the communities of Redang Island and Perhentian Island – two tourist islands located close to the coast of Peninsular Malaysia. The physical tourism impacts are examined via environmental and infrastructure related attributes (19 attributes), which are further categorized into sustainability, environment, greenhouse effects, public and tourist facilities maintenance, sewage system management, rural areas and deforestation. All of these indicators indirectly measure the impact of climate change in these island destinations.

Design/methodology/approach

The paper uses a questionnaire survey with an instrument based on prior work by Ap and Cromptom (1998) with regard to air pollution, deforestation and land fertility; Tetlow and Hanusch (2012) in relation to biodiversity; Sunlu (2003) in line with greenhouse effects, water quality, natural landscape and solid waste; and Cessford and Dingwall (1999), corresponding to physical impacts.

Findings

Results for Perhentian Island indicate serious physical impacts resulting from tourism development, compared with less serious impacts on Redang Island. Both islands were observed to experience tourism development progress that is well-blended with their natural environment, and the level of physical impact dependency on tourism development can be assessed using the environmental and infrastructure variables.

Research limitations/implications

While the paper reports on findings from both Perhentian and Redang Islands, results from this paper could well represent other communities in many other Malaysian island locations (or perhaps the wider region), facing a similar phenomenon.

Originality/value

The paper contributes to an understanding of how to investigate each variable independently, as each island is undergoing a different lifecycle phase, regardless of the fact that some islands may be mirroring each other. In addition, the paper envisages the importance of integrating social exchange theory and integrated threat theory, when it comes to evaluating how people judge the consequences of their actions.

Details

Worldwide Hospitality and Tourism Themes, vol. 8 no. 5
Type: Research Article
ISSN: 1755-4217

Keywords

Open Access
Article
Publication date: 9 January 2024

Ahmad Salman, Mastura Jaafar, Diana Mohamad, Andrew Ebekozien and Tareq Rasul

Over recent years, the multi-stakeholder role in sustainable ecotourism within Asia has emerged as a crucial narrative for sustainable ecotourism management across countries on…

Abstract

Purpose

Over recent years, the multi-stakeholder role in sustainable ecotourism within Asia has emerged as a crucial narrative for sustainable ecotourism management across countries on the continent. This trend is perhaps due to the fact that ecotourism is one of the most rapidly growing sectors within the tourism industry. However, to date, no reviews have provided a comprehensive analysis related to the role of multi-stakeholders in the achievement of ecotourism sustainability, particularly in the Asian context. This study aims to fill this knowledge gap by examining the current knowledge regarding multi-stakeholder involvement in sustainable ecotourism within Asia.

Design/methodology/approach

A systematic review procedure was followed. 320 articles were finalized, from which 34 related pieces of research were selected from the Scopus and Web of Science databases.

Findings

Three themes emerged from this paper. Recommendations were highlighted to enhance sustainable ecotourism. The study concluded that a more enabling research environment should be provided to improve discourse and encourage policy interventions.

Originality/value

No previous studies have explored the multi-stakeholder's role in achieving Asian sustainable ecotourism, indicating a critical gap to be fulfilled. This paper uniquely contributes to the field by providing a comprehensive review of the roles and challenges of multiple stakeholders in sustainable ecotourism across Asia and proposing innovative policy solutions tailored to the region's unique socio-economic and cultural context. Moreover, it puts forward potential solutions to bolster sustainable ecotourism within Asia, benefiting both stakeholders and the destination.

Details

PSU Research Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2399-1747

Keywords

Open Access
Article
Publication date: 10 June 2021

Mastura Jaafar, Andrew Ebekozien, Daina Mohamad and Ahmad Salman

Managing biosphere reserves (BR) have become more challenging regarding the socio-cultural conflict between communities and BR administrators. For the past two decades, community…

1603

Abstract

Purpose

Managing biosphere reserves (BR) have become more challenging regarding the socio-cultural conflict between communities and BR administrators. For the past two decades, community participation (CP) has become the central narrative for BR management practices in Asia. This paper aims to set out to analyse the current literature because of the paucity of systematic reviews on CP in Asian BR. Also, it proffers possible solutions to enhance biosphere performance.

Design/methodology/approach

In total, 31 related studies were identified from the Scopus, Web of Science databases and materials from organisations in the field of practice of territorial conservation. Three themes emerged from the review – willingness to participate, encumbrances and possible solutions.

Findings

Factors that influence community willingness to participate in a BR, encumbrances facing the community and possible policy solutions to enhance CP in a BR in Asia were the three themes that emerged from the review. The factors that influence community willingness were categorised into the level of participants in education, perceived waste of time, no confidence of the outcome, okay with current management, land owned, household size and gender factors.

Research limitations/implications

This paper’s recommendations were based on empirical literature reviewed systematically but do not compromise the robustness concerning BR management practices in Asia. It was established that to enrich the findings of this research, regional studies of CP in BR should be conducted, including primary source data using the mixed methods paradigm.

Practical implications

As part of the practical implications, recommendations were highlighted to enhance CP in BR. Also, the paper suggested that BR administrators should have two-way communication mechanisms, cross-sectoral participation and collaboration, implement locally-based solutions through full engagement of community members in decision-making.

Originality/value

This is probably the first systematic review paper on BR management practices in Asia. Filling the theoretical gap via systematic review was part of the significant contribution to CP in Asian BR.

Details

PSU Research Review, vol. 7 no. 3
Type: Research Article
ISSN: 2399-1747

Keywords

Content available
Article
Publication date: 31 January 2022

Hera Oktadiana, Walanchalee Wattanacharoensil and Denis Tolkach

408

Abstract

Details

International Journal of Tourism Cities, vol. 8 no. 1
Type: Research Article
ISSN: 2056-5607

Article
Publication date: 18 November 2020

Farrah Diana Saiful Bahry, Maslin Masrom and Mohamad Noorman Masrek

The purpose of this paper is to show the importance of validity process in survey questionnaire instrument development. It is to confirm all items chosen are valid in the context…

Abstract

Purpose

The purpose of this paper is to show the importance of validity process in survey questionnaire instrument development. It is to confirm all items chosen are valid in the context of study, especially in assessing municipal website Web user behaviours. The quality of measurement also can be assured.

Design/methodology/approach

Several methods used to assess validity of the survey instrument in this study, such as face validity, content validity index (CVI) and construct validity. CVI assessment is widely used to examine each item in the survey instrument exact measures what is supposed to be measured. Prolific items used to evaluate web aesthetic, usability, navigation, content organization, interactivity and user engagement.

Findings

Several items were rephrased and simplified during face validity assessment, while three items from user engagement construct were excluded after the CVI assessment. Reliability and redundancy analysis had shown good results for each item and construct for both dependent and independent variables. None of the items in any construct need to be eliminated.

Research limitations/implications

The face validity, content validity and construct validity assessments are sufficient to assure the consistency of the conceptual framework, the content of items and overall measurement approach reflecting the setting or context of study which are web users.

Practical implications

The validated survey instrument provides practical guidelines for government municipal website owners on how to stimulate website user to keep engaged on the government municipal website. Identified website content that acts as credibility cues can be as object attention when planning the strategy of Web content management. Through proper design and attracting touch up, the credibility cues can attract website user and force the user to engage deeper on the government municipal website content, believe it as the main source of information and recognize it as authoritative organization.

Originality/value

The measurement model of this study that consists of formative construct of surface credibility, and user engagement is proposed to be tested in a different context of this study.

Details

International Journal of Web Information Systems, vol. 17 no. 1
Type: Research Article
ISSN: 1744-0084

Keywords

Open Access
Book part
Publication date: 4 May 2018

Adhiana, Zuriani and Eka Maida

Purpose – The main objective of this study was to analyze the factors that affect the poverty level of the farming community after the tsunami that occurred in Aceh. After the…

Abstract

Purpose – The main objective of this study was to analyze the factors that affect the poverty level of the farming community after the tsunami that occurred in Aceh. After the conflict and tsunami, Aceh has faced severe poverty. However, the long years of conflict, political struggle, economic transformation, and natural disasters have caused Aceh to become one of the poorest provinces in Indonesia today.

Design/Methodology/Approach – The research was conducted in five districts in Aceh province: Aceh Barat, Aceh Besar, Pidie Jaya, Bireuen, and Aceh Utara. The total sample used in this study amounted to 280 farmers who were taken by stratified random sampling method. This research used primary data and secondary data. The analysis model used a logistic regression model with maximum likelihood.

Findings – The results showed that the poverty level of farmers is influenced by seven factors: education, experience, income, the number of family dependents, planting area, side job, and work motivation. The other factors such as age, farming tools, land ownership, and position in the community have no significant effect on the poverty level of the farmers.

Research Limitations/Implications – Implications of the results of this study show that financial assets are the most important factor in influencing each strategy implemented by farmers. The main obstacles faced by them are generally difficult to get credit because agricultural produce is uncertain.

Details

Proceedings of MICoMS 2017
Type: Book
ISBN:

Keywords

Content available
Article
Publication date: 30 January 2009

387

Abstract

Details

Corporate Communications: An International Journal, vol. 14 no. 1
Type: Research Article
ISSN: 1356-3289

Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…

88586

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

Keywords

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